Frequently Asked Questions

We pre-inspect the apartment, perform a full cleaning, and conduct a post-inspection before your move-in.

Yes, we have on-site maintenance available.

Maintenance issues are handled based on urgency and, when equal in urgency, on a first-come, first-served basis.

To request a repair, please create a work order through the resident portal.

No, you do not need to be present for a service technician to perform work in your unit.

Yes, you are allowed to decorate your apartment; however, changing fixtures or painting is not permitted.

If you are locked out during office hours, please contact the office. Outside of office hours, you will need to contact a locksmith.

Our amenities include a BBQ area, a courtyard, an Amazon HUB, and a parking garage (fee applies).

Yes, parking is available with a monthly fee of $150 for residents, $175 for non-residents, and $20 per day for daily parking.

Each unit comes with stainless steel appliances, including a refrigerator, range, microwave, dishwasher, and washer/dryer.

Pet rent is $35 per month, per pet, with a maximum of two pets allowed.

Yes, each unit is equipped with its own washer and dryer.

Yes, our community is pet friendly.

We do not offer furnished apartments; however, furniture can be rented through CORT.

Yes, pets must weigh under 75 lbs, and breed restrictions apply.

We do not have furnished apartments readily available. Please contact the leasing office for more information.

While there is no pet park on the property, we do provide a pet station for your convenience.

Our standard lease term is 13 months; short-term leases are not offered.

Yes, we do offer corporate leases.

No, we do not hold packages at the leasing office. We do have an Amazon HUB on-site for package deliveries.

Yes, quiet hours are observed from 10:00 PM to 8:00 AM.

No, taking a tour is completely free.

Walk-ins are welcome, and tours can also be pre-scheduled at your convenience.

Our management team is accessible during standard office hours from 9:00 AM to 5:00 PM.

Conventional housing applications can be submitted through our website, while affordable housing applications must be completed in person.

Approval time varies; once we have all the required information, the process typically takes just a few days.

Up-front costs include an application fee of $35 per person, a $250 holding fee, and a $500 security deposit.

We encourage first-time renters to reach out to the leasing office with any questions or concerns at any time.

Rent can be paid online or in person.

Online rent payments can be made through the Domuso app.

Monthly fees include rent, utilities, and any optional add-ons such as a storage unit.

Renter's insurance is required for conventional housing residents. While it is not required for affordable housing residents, we strongly recommend it.

To set up your utilities, contact SMUD to establish your electricity account. All other utilities are billed through Conservice.

Xfinity is the available provider for internet and cable service.

Yes, we offer a referral bonus for residents who refer a friend.

Residents are responsible for the behavior of their guests. Affordable housing residents may have guests stay for no more than 14 nights per year.

Conventional housing residents are responsible for paying their own standard utilities. Affordable housing residents have all utilities included, except for electricity.

Our standard lease term is 13 months. A price reduction may be available if we have a current special; please ask the leasing office for details.

No, subletting your apartment is not permitted.

If you need to break your lease, a two-month break lease fee applies.

Applicants must have at least two years of rental history.

Income qualifications require 2.5 times the monthly rent for conventional housing and 2 times the monthly rent for affordable housing.

Income is verified through pay stubs and employer verification.

Credit is assessed as part of a background check run on all applicants.

Yes, public transportation is available within close proximity to the community.

We are located in the heart of Midtown Sacramento, with many services and amenities nearby.

Our community is located within the Sacramento City Unified School District.

The nearest dog park is Truitt Bark Park, approximately 0.6 miles away.

There are many shopping options conveniently located near the community.

Yes, major regional trails are nearby, approximately one mile from the property.

There are many coffee shop options, all within a five-minute walk from the property.

Our community is accessible via CA-50, CA-99, CA-80, and CA-5.

The nearest cross streets are 14th Street and 15th Street.